It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?
To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.
How Will you Benefit?
Analyze your audiences and situations and plan your message
Create processes to frame your message to specific audiences
Apply strategies to influence and motivate others throughout the organization
Understand how communication can impact how much influence you have
Exhibit a strong sense of self-confidence with your peers, direct reports and managers
What You Will Learn
Solving real workplace communication issues
Recognizing the role of communication in developing influence and improved productivity
Exhibiting a strong sense of confidence and external image
Applying strategies to build and use rapport and identification with colleagues
Targeting your message to the situation
Planning effective messaging in teams when up/down/across members are present
Applying message-framing strategies to create a responsive environment
Practicing how to deliver messages that promote clear and productive communication
Motivating and influencing throughout the organization
Evaluating and practicing various motivational and presentation formats
Who Should Attend
This communication training is ideal for business professionals who want to be strong, passionate and effective communicators who can speak to a variety of audiences across organizational boundaries.
CE Credits: 1.2
For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.
Programs included in AMA OnDemand offerings are not eligible for substitution, transfer, cancellation, return, or refund.
100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.
American Management Association
American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success.
Challenging situations require a trusted partner.AMA’s mission and approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including seminars, webcasts and podcasts, conferences, corporate and government solutions, business books and research.
Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities and knowledge with noticeable results from day one.