Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

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Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise. Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. Practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.

What You Will Learn

  • Identify positive outcomes from chaotic environments
  • Clarify and leverage or eliminate chaos within your control
  • Set priorities for all your activities
  • Focus and act decisively when priorities shift
  • Use tools to problem-solve and select a course of action
  • Manage interruptions and conflicts with greater ease
  • Communicate your needs strategically

Who Should Attend

  • Welcome to chaos: examining sources of chaos
  • Describing the effects of change on managers and employees
  • Defining personal and group goals in a chaotic environment
  • Identifying chaos within your control
  • Examining and selecting tools for planning priorities
  • Identifying root causes of problems/issues
  • Generating creative solutions to problems
  • Organizing ideas to firmly grasp a problem’s critical components
  • Creating a daily action plan
  • Implementing best practices for time management
  • Managing interruptions and distractions
  • Implementing best practices for improving your influencing communications
  • Applying tools and techniques to resolve case scenarios developed in the class
  • Using influencing tactics in conversations
  • Identifying tools and developing a plan to manage your workplace chaos

CE Credits: 1.2

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA OnDemand offerings are not eligible for substitution, transfer, cancellation, return, or refund.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

American Management Association

American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success.

Challenging situations require a trusted partner.AMA’s mission and approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including seminars, webcasts and podcasts, conferences, corporate and government solutions, business books and research.

Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities and knowledge with noticeable results from day one.

More classes from American Management Association

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Reviews of American Management Association

(9 Reviews)
Joe N.
09/04/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Joe N. gave this class 4 out of 5 Connect2Classes stars.
Michael V.
09/04/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
The training was very information-heavy, which was helpful because it provided tools for me to bring back to work. If I find that one or two tools aren't effective for me, I am able to cycle through the other tools we went over (or perhaps combine different sets of tools) to work my problem out for myself.
James V.
08/30/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
James V. gave this class 4 out of 5 Connect2Classes stars.
Donald Z.
08/30/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Overall, the class was very good.
Joe H.
08/30/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
I have known most of the tools shared in my past but it was a good reminder of using them again
Cyrille M.
08/30/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Cyrille M. gave this class 3 out of 5 Connect2Classes stars.
Dawn B.
08/28/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
The content for the class was good, however it felt like more of the class was in group exercises and discussion than faculty-led. Carl was very knowledgeable and I would have like to have heard more from him.
Brian D.
08/28/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Really good information and real life examples.
Saori Y.
08/28/2017
Attended: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Our instructor kept us engaged with lots of activities and group work through out the training.It was also a great opportunity to share ideas and meet people from other fields but facing same issues.