Leadworker Effectiveness

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Leads play a crucial role in many organizations—overseeing the daily work of the front-line employees, making sure the productivity goals are met within quality and safety standards. This can be difficult without the organizational authority that a supervisor has, so Leads must develop the power of influence to have an impact.

In Leadworker Effectiveness, Leads will learn skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations and giving feedback to improve performance.

After completing this course, participants will be able to:

  • Manage relationships with non-Leads for increased teamwork and productivity
  • Use active listening techniques to increase information sharing across the team
  • Effectively set performance expectations with employees
  • Acknowledge high performers with a three-step feedback model
  • Improve substandard performance using a five-step feedback model

 

7 hours

Note: Leadworker Effectiveness overlaps with some of the material from our Feedback for Success and Communicating for Success courses.

Requests for cancellation received at least 48 hours prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 48 hours of the class date, and for participants who fail to attend the class, no refund will be issued.

Archbright

Archbright University helps organizations achieve their learning goals through the corporate university format—a proven way to increase your company’s commitment to employee learning and professional development.

As your corporate university, our learning and development programs are designed to close critical skills gaps, develop leaders, and build employee engagement by covering:

-Supervision and Management
-Human Resources
-Professional Development
-Safety

More classes from Archbright

Class Fee: $510

  Jan 24, 2020 - Jan 24, 2020
  Feb 3, 2020 - Feb 3, 2020
  Feb 21, 2020 - Feb 21, 2020
  Mar 11, 2020 - Mar 11, 2020
  Mar 23, 2020 - Mar 23, 2020
Days/Times:
Class Type: In Person
Location
Archbright
5601 6th Ave South, Suite 400
Seattle, Washington 98108

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