Many organizations focus on technical skills as all-important to success in the workplace. Yet strong interpersonal skills are equally essential in transforming individual contributors into exceptional performers who have a greater impact in their roles.
This foundational course provides individuals with a powerful set of interaction skills that enables them to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.
After completing this course, participants will be able to:
Recognize the impact they can have on their success and the success of others by enhancing interpersonal relationships in the workplace.
Relate to colleagues and customers in a way that meets their personal needs while also meeting the practical need of accomplishing objectives.
Use a set of interaction process skills that enable them to conduct more successful discussions that achieve results.
Use a technique for providing specific, meaningful feedback that helps people improve their performance and increase productivity.
Requests for cancellation received at least 48 hours prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 48 hours of the class date, and for participants who fail to attend the class, no refund will be issued.
Archbright University helps organizations achieve their learning goals through the corporate university format—a proven way to increase your company’s commitment to employee learning and professional development.
As your corporate university, our learning and development programs are designed to close critical skills gaps, develop leaders, and build employee engagement by covering:
-Supervision and Management -Human Resources -Professional Development -Safety