Emotional Intelligence at Work – Seattle

Emotional Intelligence

Emotional Intelligence (EI) is the ability to identify and effectively manage emotions in ourselves and with others. Developing EI increases our capacity to make good decisions, deal with change, build relationships and manage stress. Studies show that 85 percent of the effectiveness of star performers is linked to their possessing a high degree of Emotional Intelligence.

Through hands on exercises, you will learn scientifically-proven techniques, tools and practices to reduce your stress and improve your performance. This course helps you identify patterns and make choices to help you be more effective both personally and with others.

After completing this course, participants will be able to:

  • Identify the benefits of improving emotional intelligence at work
  • Manage stressful situations more effectively
  • Handle negative emotions with self-management tools
  • Understand others’ behaviors through empathetic listening and asking questions
  • Build relationships for effective interactions

This program is designed for all employees.

Prerequisite: N/A

Length: 7 hours

HRCI Credits: This program has been submitted to HR Certification Institute for review.

Requests for cancellation received at least 48 hours prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 48 hours of the class date, and for participants who fail to attend the class, no refund will be issued.


Archbright University helps organizations achieve their learning goals through the corporate university format—a proven way to increase your company’s commitment to employee learning and professional development.

As your corporate university, our learning and development programs are designed to close critical skills gaps, develop leaders, and build employee engagement by covering:

-Supervision and Management
-Human Resources
-Professional Development

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