Supervisory Skills – North

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A Gallup poll of more than a million employed U.S. workers concluded that the No. 1 reason people quit their jobs is a bad boss or immediate supervisor. The good news is that supervisors can dramatically boost their effectiveness through the use of consistent models for everyday supervision activities. And since repeated practice of a skill significantly improves retention and on the job application, Supervisory Skills (our most popular course) includes structured activities where participants actively practice the skills they gain during the class.

After completing this course, participants will be able to:

  • Improve communication with employees at all levels of the organization
  • Give objective, results-based feedback
  • Improve substandard performance and retain high performers through coaching
  • Increase quantity and quality of work completed through delegation
  • Promote employee fairness and company protection with thorough documentation
  • Foster teamwork and make effective decisions as a team

Note: The following stand-alone classes will be covered in Supervisory Skills: Feedback for Success, Coaching for Success, Discipline and Documentation, and Delegating and Setting Expectations.

Requests for cancellation received at least 48 hours prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 48 hours of the class date, and for participants who fail to attend the class, no refund will be issued.

Archbright

Archbright University helps organizations achieve their learning goals through the corporate university format—a proven way to increase your company’s commitment to employee learning and professional development.

As your corporate university, our learning and development programs are designed to close critical skills gaps, develop leaders, and build employee engagement by covering:

-Supervision and Management
-Human Resources
-Professional Development
-Safety

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