Specific, timely, and actionable feedback improves workplace performance and working relationships. However, supervisors and managers often hesitate giving corrective feedback for fear of demotivating their team members.
Employees must receive regular, constructive feedback in order to correct performance problems. In Feedback for Success, participants will learn an objective, fact-based model to improve substandard performance that minimizes the employee’s defensiveness. Participants will also learn a model for giving feedback to employees who are meeting and exceeding standards to further engage and motivate them.
After completing this course, participants will be able to:
Deliver timely, accurate and actionable feedback to employees
Reduce employee defensiveness by describing performance in fact-based language
Acknowledge high performers using a three-step feedback model
Improve substandard performance using a five-step feedback model
Respond effectively when an employee withdraws, rebuts or blames others after receiving feedback
Note: Feedback for Success is offered as a stand-alone class, overlaps somewhat with Leadworker Effectiveness, and is one module in our 3-day Supervisory Skills course.
This program is designed for supervisors and managers.
Length: 3.5 hours
HRCI Credits: This program has been submitted to HR Certification Institute for review.
Requests for cancellation received at least 48 hours prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 48 hours of the class date, and for participants who fail to attend the class, no refund will be issued.
Archbright University helps organizations achieve their learning goals through the corporate university format—a proven way to increase your company’s commitment to employee learning and professional development.
As your corporate university, our learning and development programs are designed to close critical skills gaps, develop leaders, and build employee engagement by covering:
-Supervision and Management -Human Resources -Professional Development -Safety