Crucial Conversations Focused: 1-Day Class

Crucial Conversations

Could a conversation (or avoiding one) be keeping you from getting the results you need? Whatever the issue— from poor productivity or declining quality, to lack of teamwork or strained relationships—it’s likely that you’re experiencing the effects of a poorly held crucial conversation. A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. Crucial Conversations® teaches you how to achieve spirited dialogue at all levels in your organization and introduces a set of tools that builds alignment, agreement, and interpersonal communication.

After completing this course, participants will be able to

  • Resolve disagreements—accurately address concerns by talking respectfully, candidly, and skillfully with someone in a safe way.
  • Build acceptance rather than resistance—give and receive feedback in a way that enhances relationships and improves results.
  • Speak persuasively, not abrasively— effectively talk about high-stake, emotional and controversial topics.
  • Foster teamwork—get the right people involved in a way that ensures better decision-making and guarantees commitment and conviction.

Requests for cancellation received at least 48 hours prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 48 hours of the class date, and for participants who fail to attend the class, no refund will be issued.


Archbright University helps organizations achieve their learning goals through the corporate university format—a proven way to increase your company’s commitment to employee learning and professional development.

As your corporate university, our learning and development programs are designed to close critical skills gaps, develop leaders, and build employee engagement by covering:

-Supervision and Management
-Human Resources
-Professional Development

More classes from Archbright

Class Fee: $1,100

  Mar 11, 2020 - Mar 11, 2020
Class Type: In Person
Age: Adults
5601 6th Ave South, Suite 400
Seattle, Washington 98108

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